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Original topic:

Unable to download apps

(Topic created: 03-06-2026 02:41 PM)
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mnmlo88
Cosmic Ray
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Galaxy S23
I need help finding out how to change apps age rating in settings, where in settings is this at? I keep seeing this message

"This app's age rating is higher than the limit that's been set for App and game age ratings in Settings."
6 Replies
Srb79
Sun
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Galaxy S23
It should be under Settings/Family.
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BrüZZi
Supernova
Options
Galaxy S23
Try changing parental controls:

⁃  Google Play Store  >
⁃  Settings  >
⁃  Family  >
⁃  Parental Controls
mnmlo88
Cosmic Ray
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Galaxy S23
What about on Samsung apps?
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Solution
SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

BrüZZi, is on the right track. To change the age settings on your Samsung Galaxy S23, you typically need to update the date of birth in your Samsung account or Google account, as the phone uses these accounts to determine age-restricted content and features.

 

Update Samsung Account Age
1) Open the Settings app on your phone.
2) Tap your Samsung account name (profile name) at the very top of the screen.
3) Select Profile info.
4) Tap Date of birth.
5) Enter the correct date and tap Save or Done.

Update Google Account Age 
1) Since Android is powered by Google, many age-restricted apps (like YouTube or the Play Store) depend on your 2) Google profile. 
3) Open Settings and scroll down to tap Google.
4) Tap Manage your Google Account.
5) Go to the Personal info tab.
6) Under "Basic info," tap Birthday.
7) Update your birth date and tap Save.

 

Managing Age for a Child’s Phone
If you are trying to change the age for a child's account that is currently supervised:
 - Samsung Child Account: Go to Settings > Samsung account > Family and select the child's profile to manage age-related restrictions for apps and the Galaxy Store.
 - Google Family Link: Open the Family Link app on the parent's device, select the child's name, and go to Manage Settings > Account Info to edit the birth date.

mnmlo88
Cosmic Ray
Options
Galaxy S23
Thank you! Updated my age on galaxy store solved issue!
BrüZZi
Supernova
Options
Galaxy S23


Samsung Darius is right :

⁃ Settings >
⁃ Digital Well-being &
Parent Control >
⁃ Content Restriction >
⁃ App and Game Age Ratings.


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