Original topic:

Update available but cannot update

(Topic created: a month ago)
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Arzuaga
Astronaut
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Galaxy S23

My s23 ultra says it needs an update but it won't let you do it

1 Reply
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Galaxy S23

SOLUTION #1. Install Samsung smart switch (google it) on a PC or Laptop. Connect the phone, and in smart switch check for updates. That should fix it.

SOLUTION #2 Factory reset the Phone, and it will update as a part of the Onboarding process, Make sure you know your Google and samsung passwords as to log back in after Reset.

 

If this Fixes the Issue please park it as Solution for others in case they have the same problem

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