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‎05-02-2023 04:23 AM (Last edited ‎11-26-2023 07:20 PM by SamsungChelsea ) in
Galaxy S23My s23 ultra updated yesterday to may update with version ending in awc9. Checked for updates after it installed and got a "critical" update to go from awc9 to awc9a. Installed that one and checked again for updates and it went back to awc9. If the awc9a is a "critical" update, why would it let me roll back? Is there problems with the awc9a? Or is the update system broken?
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‎05-03-2023 12:06 PM in
Galaxy S23Hello, We understand the confusion with receiving a notification the software has been downgraded.
As security updates are specific to the carriers, we recommend reaching out to your service provider for assistance regarding the multiple downloads and the message the software was being downgraded.
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‎05-02-2023 05:40 AM in
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‎05-02-2023 06:00 AM in
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‎05-02-2023 06:04 AM in
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‎05-02-2023 06:13 AM in
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‎05-02-2023 06:58 AM in
Galaxy S23same issue here...att user
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‎05-02-2023 07:01 AM in
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‎05-02-2023 07:06 AM in
Galaxy S23att took no ownership and passed me to samsung. samsung has no clue of the issue (at least the person i'm talking to)
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‎05-02-2023 12:58 PM in
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‎05-02-2023 07:12 AM in
Galaxy S23