Original topic:

cannot see option to turn call recording on /off and its ON all the time

(Topic created: 05-24-2025 10:39 AM)
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Dory9
Constellation
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Galaxy S23

Today as I was about to make a call I discovered my phone was recording my Phone calls (Galaxy S23 with latest software updates). It also seemed to have a strange green dot near the battery % sign which I have never seen before.  having spent a lot of time researching and following Samsung and other platforms advice on how to turn the " call recording off", to my amazement, I discovered  that I don't even have the option to turn the bloody thing on/off. Its just automatically on!!!

I get that recording icon when I use "Phone" calling (and not just that one, Google calling also has it, except they make it more obvious and with clearer unhidden instructions to turn it off FOR GOOD) and, yes I can see there is an option there to "record"/ not.  However SAMSUNG, it is INSANE that you,ve decided to place that recording icon there where most people, having the phone attached to their ears, can easily press it and then have to fuff about trying to put the phone down before the "this conversation is being recorded" message is played.

Furthermore, I have noted that it is NOT just the Phone calling app which causes the green "recording dot" to appear near the battery percentage sign.

This happens with other apps that can record your conversations as well,  like WhatsApp!!!! and this time it doesn't even show you the "recording symbol", it just illuminate, suggesting that clearly your WhatsApp convo is being recorded.

This is a total INVASION of PRIVACY!! 

If this is not sorted I will say goodbye to Samsung and any other phone having that facility without CLEAR instructions / buttons for TURNING it FULLY OFF.

I am incensed and fed up with all these AI nonsense looking more and more to steal our data and privacy!! 

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32 Replies
3Fees
Neutron Star
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Galaxy S23
First you say there is no option to turn off call recording then you say you see there is a option to turn it off. Which one is it ?

Cheers
3Fees
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CeeJay53
Constellation
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Galaxy S23
Is there a way to turn it off if it is just telling the people not to play these little games. This is why you should have a choice to update. They are saying they are helping, but making something worse
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SammyNerd83
Comet
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Galaxy S23
Call recording should be an option that you see when you make a phone call it is not actually turned on unless you press that button and hear the voice say this call is being recorded. Once you press it though to stop recording just press that same button and you should hear a voice saying call is no longer being recorded.
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meself
Honored Contributor
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Galaxy S23
The green dot seen way before ui7 i think its a verified or safe number i.e shake n stir confirmation
Banndanna
Constellation
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Galaxy S23
Get rid of AI on your Samsung phone
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april1220
Asteroid
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Galaxy S23

When I'm on phone calls the mic mode is on and automatically recording every call I've tried everything and it is not shutting off even after factory resting idk what's wrong or going on?

LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@april1220 What exactly do you mean the "mic mode is on"? Do you mean the little indication in the upper right that your microphone is being used? That is normal when you are on a phone call. It does not mean that it is recording. It only means that your microphone is in use, which it must be to make a phone call. 

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april1220
Asteroid
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Galaxy S23
No you drag down from the top screen and it shows the orange mic mode symbol and says standard mode the whole time its recording
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@april1220 Do you have Good Lock's Sound Assistant installed? Do you have the Voice changer option enabled? This makes that option appear when you drag down the top screen. This will allow you to change your voice with fun effects.

This is not recording anything. 

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