JUMP TO SOLUTION Solved

Original topic:

Camera automatically zooms in during video calls

(Topic created: 08-12-2025 10:38 AM)
800 Views
AliKaya
Cosmic Ray
Options
Galaxy S24

Hello. I've been experiencing a problem with my Samsung S24 Ultra for a while now. During video calls, the other person's camera appears fine, but mine automatically zooms in and I can't fix it. Has anyone encountered this problem before? 

 
0 Likes

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24
5 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@AliKaya This could be a feature of the application that you are using for the video call. Which application are you using? 

0 Likes
AliKaya
Cosmic Ray
Options
Galaxy S24
All video calls have this problem. WhatsApp, Google Meet, Instagram vs vs
0 Likes
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@AliKaya It looks like you may have Auto framing enabled. Check out this post -> https://us.community.samsung.com/t5/Galaxy-S24/Auto-zooming-while-on-video-call/td-p/2933524 

AliKaya
Cosmic Ray
Options
Galaxy S24
Thanks, problem solved.
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24
Excellent! Glad that I could help!