Original topic:

Faulty S24 Ultra Screen ( U.S Pre Order)

(Topic created: 03-01-2024 07:37 PM)
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JamaicanEG
Astronaut
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Galaxy S24
I purchased my Galaxy S24 ultra from day one, a pre order. I traded in my S23 Ultra which was in perfect condition ( even had the side stickers still on it). Since owning this S24, I have noticed a cloudy haze, to what I call screen bloom on certain videos in dark scenes such as most tv shows on netflix. I dismissed the issue claiming it would probably be fixed in the February update and to my surprise it was not. I have attached a screen recorded video to Hopefully broadcast the issue I was having.

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If I could attach a video that depicts it when it's on the screen, this point will be better illustratrated.
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Galaxy S24
The screenshot on YouTube is a translucent background. I have the same thing on my A13 5G, which was an app update for YouTube. That's all I know
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JamaicanEG
Astronaut
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Galaxy S24
Thank you, but as for the rest, definitely a display issue. Trying to get support for this online has proven to be very tough due to the area that I live in 😮💨
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