I bought a used galaxy s24 unlocked and wanted to do a software update but it says current software version isn't supported, it's on One UI 6.1
could it be because it's an unlocked phone and won't update? do I need to sum hacker stuff to reset it? is it worth updating anyway? thanks for some suggestions (โ ~โ ๏ฟฃโ ยณโ ๏ฟฃโ )โ ~
A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install, or isn't available we can help.
If you have verified that the original carrier has released a software update for the mobile device and it's not available when checking for updates via Settings, there are a few things to consider.
Connect the mobile device to Wi-Fi. Updates are large and many carriers will require a Wi-Fi connection to prevent overloading the mobile network.
If the device is SIM unlocked by the original carrier, you may be required to have a SIM from the original carrier installed in the device to download updates.
If an update was just released, it may be distributed in waves to spread out the load on the servers hosting the update files. Continue checking for updates every few hours.
If a PC is available, try using Smart Switch to install the update. Smart Switch will prompt you to install the update when the device is connected via USB. You can find USB cables on our website.
Some carriers have their own PC based software update utility available on their websites.
