Original topic:

Gallery App Face Recognition After OneUI Update

(Topic created: 07-06-2025 06:11 PM)
1073 Views
gibbyarch
Asteroid
Options
Galaxy S24

Since the OneUI update hit on my phone a few months ago, my gallery app no longer automatically recognizes and sorts faces when "search" is launched. This was a great tool to find pictures of specific people (like your kids) and worked great on my old and cheap A-series Samsung phone. 

What I have now is so ridiculous I have to share the screenshot. Under "People and Pets," my hot-shot S24+ has only identified cats and dogs in my gallery, plus a snowman (which it categorizes as a pet), and a generic baby. The latter actually returns results of several different babies. 

1000023974.jpg

I have tried all kinds of things, turning off power conservation, connecting to wifi, etc. Nothing works.

If anyone has figured this out I would love to know the solution.

1 Reply
useryur7b9iQyN
Constellation
Options
Galaxy S24

I am having the exact same problem.  I cannot detect faces in my google photos app either.  I used to be able to.  I'm guessing it's a phone issue and not an app issue.  

0 Likes