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02-07-2024 08:52 PM in
Galaxy S24Hi everyone,
I just got my new 24+ and seem to be experiencing a weird behaviour with some apps, in particular realestate.com and Service NSW. I try to log into my account, it asks me for a user name and password and then it reboots back to the login page and doesn't log me in.
Is anyone experiencing such behaviour?
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02-07-2024 09:32 PM (Last edited 02-07-2024 09:33 PM ) in
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02-07-2024 09:32 PM (Last edited 02-07-2024 09:33 PM ) in
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02-07-2024 10:05 PM in
Galaxy S24Thank you, yes i have already tried to reinstall and clear cache
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02-07-2024 10:18 PM (Last edited 02-07-2024 10:19 PM ) in
Galaxy S24customercare@realestate.com.au
mobileapp@service.nsw.gov.au
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02-08-2024 03:12 AM in
Galaxy S24This might be a common issue for some Galaxy s24 users. One possible reason is that the s24 series has dropped support for 32-bit apps, and some older apps may not be compatible with the 64-bit system . Another possible reason is that there is a bug in the One UI 6.0 that causes it to crash when logging into some apps.
Reason: Your s24+ may not work with some old apps or has a bug in One UI 6.0.
Some possible solutions are:
- Check if the apps have any updates available and install them.
- Try updating the apps
- Clearing the data
- Contacting the developers
- Wait for Samsung to release a fix for the One UI 6.0 bug.
I hope this helps you resolve the issue. If you have any other questions, please feel free to ask. 😊
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02-21-2024 06:44 AM in
Galaxy S24