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07-02-2025 06:42 AM (Last edited 07-07-2025 03:29 PM by SamsungJodi ) in
Galaxy S24I cant open a handful of apps including games and I couldn't even open Members Community however I could open this to post. I can't send any Gmail emails and I am noticing an issue with Google Play Games that connects to my few games I play. I also had an issue opening up Amazon Recent orders that wouldn't load either.
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07-02-2025 10:39 AM in
Galaxy S24I am confused as to who to contact in order to correct my problems. Is it Android, Samsung, or Google? I have no idea, I need help.
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07-07-2025 02:40 PM in
Galaxy S24- Mark as New
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07-08-2025 10:39 AM in
Galaxy S24Hello KrashKiten, thank you for your feedback. I understand your frustrations with your device having issues with multiple apps not working correctly after the recent update.
I know you have stated that you have completed some troubleshooting steps but take a look at this guide:
http://www.samsung.com/us/support/troubleshoot/TSG10000736/
If you are still having issues after completing the guide we recommend that you factory reset your device before performing the reset be sure to back up your device:
https://www.samsung.com/us/support/answer/ANS10002030/
In addition, take a look at our best practice after an update:https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871