Original topic:

Pentastic air command customization not working

(Topic created: 03-02-2026 09:43 PM)
1376 Views
SaiVignesh
Asteroid
Options
Galaxy S24
For the past few I have been experiencing issues with air command on my phone where I am not able to customize the air command in the pentastic app. And I have reset the S pen and re install the app again but still no changes. 
10 Replies
Z4i
Asteroid
Options
Galaxy S24
Yes, stopped working in Feb '26, latest Mar update didn't fix. The air command will only bring up the straight menu on the side of the screen rather than menu of choice at work location.
Z4i
Asteroid
Options
Galaxy S24
Received an app update Mar 10 for GoodLock & Pentastic that fixed the issue. I went into goodlock and pentastic and my settings were ok, so I checked it and it worked.
Hyper Chick
Cosmic Ray
Options
Galaxy S24

Same

0 Likes
SaiVignesh
Asteroid
Options
Galaxy S24
Thanks
0 Likes
Leclec_Azur
Constellation
Options
Galaxy S24

 

 i thought it was my problem i was scared something was wrong 

 And it's Evo, how did it come out? 

0 Likes
Options
Galaxy S24
I'm guessing it's preparing you for the loss of fantastic functionality with 8.5, which is what has been announced by tech reviewers all over. Hopefully there is enough of a backlash that they will bring it back but I was pretty disappointed when all I got was the straight up and down menu as well.
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hey, SaiVignesh, thank you for sharing this concern with us. If you have already tried resetting the S-Pen, we have other troubleshooting steps we can take. Check out the guide below.

 

> Check System Permissions: Ensure the Air Command system app has all necessary permissions enabled. Navigate to Settings > Apps, tap the filter icon and toggle on Show system apps, then find Air command. Under Permissions, ensure Nearby devices and Physical activity are set to Allow.
> Clear Air Command Cache and Data: This often resolves conflicts between the system UI and Good Lock modules. Go to Settings > Apps > Air command > Storage and select Clear cache and Clear data.
> Verify Air Command Settings: Make sure the standard Air Command features are active before applying Pentastic themes. Go to Settings > Advanced features > S Pen > Air command and ensure Show Air command icon is turned on.
> Update via Galaxy Store: Check the Galaxy Store for manual updates to both the Pentastic module and the Air command system app, as compatibility fixes are frequently released there.
> Remove Interfering Accessories: If you are using a magnetic case or cover, try removing it, as magnets can interfere with S Pen recognition and customization.


If the issue persists, please submit a report with your system logs through the Samsung Members App (Get help > Send feedback > Error reports) so our technical team can investigate further.

Hyper Chick
Cosmic Ray
Options
Galaxy S24

None of these suggestions worked for me either. I'm on the S24 Ultra. 

0 Likes
john_arterton
Constellation
Options
Galaxy S24

None of these wroked for me,air commamd retro style not applied

0 Likes