Original topic:

Phone isn't allowing screenshots

(Topic created: 04-01-2024 09:03 PM)
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plzhelp3543
Asteroid
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Galaxy S24
Okay so I just switched from the iPhone to the galaxy s24 ultra. It's going great HOWEVER I can't screen shot. Even my homw screen won't allow me to screen shot. I can take pictures no problem so it's not the memory. I've check all the settings I can think of and still nada.. PLEASE HELP
17 Replies
GaryB82
Epic Samsung Care Ambassador
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Galaxy S24

What does it say when you try to take one 

 



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plzhelp3543
Asteroid
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Galaxy S24
This app doesn't allow screen shots. That's on everything even my home screen
GaryB82
Epic Samsung Care Ambassador
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Galaxy S24

That's strange I'm going to ask around I've only seen that in banking apps and secret mode on Samsung Internet 



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plzhelp3543
Asteroid
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Galaxy S24
I've gont into about every setting that Google has suggested. I may need to bring my phone up to the store I just REALLY don't want to do that
GaryB82
Epic Samsung Care Ambassador
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Galaxy S24

If a store is close by it couldn't hurt to have them check it out 



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plzhelp3543
Asteroid
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Galaxy S24
I don't have a Samsung store but I have my phone company but it's not in my town plus I have three under 3 so taking them in public is a nightmare 😵💫
plzhelp3543
Asteroid
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Galaxy S24
I haven't even had this thing a week yet. It would be my luck I'm already having issues
GaryB82
Epic Samsung Care Ambassador
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Galaxy S24

sorry your having issues wish i was more helpful 

 



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plzhelp3543
Asteroid
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Galaxy S24
Update.. I decided to restart it and it's fine now. That was weird. In case you see anyone else come across this tell them not to do everything but restart the phone 💀