Original topic:

Pictures taken between yellow and normal in the same light

(Topic created: 05-07-2024 05:31 AM)
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oquzdag
Asteroid
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Galaxy S24

oquzdag_0-1715085010428.png

oquzdag_1-1715085060190.png

 

 bu sorunu çözmeniz gerekiyor. 

1 Reply
SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hello EdwinRogel,
 
Thank you so much for posting. Pictures are appearing yellow and normal in the same light. 
Please check these settings to try to solve this issue. 
1.Go to settings 
2.Tap on accessibility 
3.Go to visibility enhancements
4.Click on color filter and toggle off

If this does not resolve try the following: 

1.Go to settings 
2.Tap on accessibility 
3.Go to visibility enhancements
4.Tap on color correction and toggle off 

If this is not resolving please attempt to reset all settings to default.
1. Go to settings 
2. Go to general management
3. Tap on reset 
4. reset all settings only 

If your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

If the above did not resolve submit an error report.

Long press Samsung Members icon on Apps screen and Tap Error reports.
Tap OK on the agreement popup for sending system log data.
Select Symptom category.
Describe the problem in detail and SEND.

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