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S Pen stopped working working after recent software update

(Topic created: 03-28-2026 09:40 PM)
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Keslyn450
Cosmic Ray
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Galaxy S24

After the software update by Samsung S24U ultra, my S-pen has stopped working. Notifications are constantly saying it's disconnected, but the phone is new.After the software update by Samsung, my S-pen has stopped working. Notifications are constantly saying it's disconnected, but the phone He never had any problems. 

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Solution
bawaji
Comet
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Galaxy S24

Check https://www.samsung.com/us/support/answer/ANS10003218/ to see if scanning for or resetting the S pen helps.

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5 Replies
Solution
bawaji
Comet
Options
Galaxy S24

Check https://www.samsung.com/us/support/answer/ANS10003218/ to see if scanning for or resetting the S pen helps.

Keslyn450
Cosmic Ray
Options
Galaxy S24
None of the proposed solutions have worked so far!
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bawaji
Comet
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Galaxy S24

😞 Hope someone else can help.

Meanwhile, if you have access to someone else with an S Pen, check if that works to see if it could be an issue with the S pen itself. Does it register touches and is able to open apps, etc by touching the S pen to the screen? When you mention it stopped working, I was not sure if you meant the bluetooth functions or even using the S pen as a stylus.

SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hey Keslyn450! Thanks for visiting the Community. With your SPen constantly saying it is disconnecting, I know it can be frustrating. I recommend following the steps provided by bawaji 
If your S Pen does not work on another device, or if your original S Pen still does not work with the original device, it may require a replacement or service. You can visit our website to purchase a replacement, view Samsung walk-in service center locations




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Roeiaa
Constellation
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Galaxy S24

 

This happened to me too after the last software update. Waiting for the next update. Apparently it's an internal bug.

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