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S24 Display Quality & AOD Missing Options

(Topic created: 01-28-2024 01:44 PM)
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Locoblade
Asteroid
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Galaxy S24

Hi All

I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.

Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.

Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings.  I use AOD to display as a bedside clock,  with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! 🙂

3,236 Replies
DrayWorld
Asteroid
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Galaxy S24
Any updates on whether they'll fix this?
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Galaxy S24
Just wanted to create to compile any feedback that individuals have received regarding the S24 screen washout and brightness issues. Has anyone got in contact with Samsung and received acknowledgement that the issue is known and will be resolved per a software update?

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Galaxy S24
Same here. I wanted to create this post to know if I need to return my phone or if there is an update coming. Samsung has not been transparent on this issue and I know that they know about this.
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Galaxy S24
I've also heard the same. But not sure where that information is coming from and if that is specifically for the screen issue.
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Wesleyjazz
Cosmic Ray
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Galaxy S24

Também não acredito! Essa atualização iria sair dia 23.

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Dbalex
Constellation
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Galaxy S24

I've contacted samsung Belgium by phone this morning, they didn't have any internal info on this matter. The guy just told me to wait as they will probably update it soon but he had no info on this, just his experience from other model launches. 

mrk33
Cosmic Ray
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Galaxy S24

Yes exact same on s24 here.  S24 and s22 side by side,  all the same settings, colors very washed out.  Also sound issues but I guess that's a different topic. Audio book on Bluetooth sounds echoing

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mrk33
Cosmic Ray
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Galaxy S24

Was just texting with Samsung about this issue, he referred me to this video. https://m.youtube.com/watch?v=rSkhC4AGhxg

I asked him "when" would Samsung patch. I didn't get an answer to that. When I got the s22 I had terrible issues with 5g and connectivity in general. After 2 months of no improvement I just went back to my s20+ (I loved that phone). After about a year I went back to the s22 again and connectivity was much better. How long did it take them to fix that? More that 2 months. I'm not sure I want to wait again.

If you hear anyone saying the antireflective property is the cause of this dull color, send this video to them. Where to buy the Galaxy S24? (Affiliate links) Samsung US exclusive deal: https://howl.me/clrIMToR4IQ Amazon: https://amzn.to/47FnpMX Lazada: https://invol.co/clklo7a Shopee: ...
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Lawl
Constellation
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Galaxy S24
Why is the galaxy s24+ screen so washed out??? I thought I upgraded from the s22+. Why is my s22 more vivid and full of color compared to the s24??? I'm really about to return this phone back if they don't fix it 😤
andrelesouza
Cosmic Ray
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Galaxy S24
Same here. My phone is back in the box. I'll wait until Jan 31 to see if an update will be released to fix this. If not, I'm returning it.