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S24 Display Quality & AOD Missing Options

(Topic created: 02-01-2024 07:21 AM)
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Locoblade
Asteroid
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Galaxy S24

Hi All

I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.

Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.

Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings.  I use AOD to display as a bedside clock,  with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! šŸ™‚

3,243 Replies
Samsbum
Halo
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Galaxy S24
This is the way, return your S24. Samsung doesn't care they shipped an inferior product.
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Galaxy S24
I heard there was a bug in the software, Samsung is aware of the washed dull look. They are fixing it. I'll be resolved in the next security update.
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Samsbum
Halo
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Galaxy S24
Quit spreading false information. You are wrong.
Ace2311
Cosmic Ray
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Galaxy S24
I'm keeping my 22 ultra and returning this 24. It looks terrible. I keep reading the camera is washing out photos too.
userpscrTSrxQC
Asteroid
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Galaxy S24

Try reading through the comments. Somebody posted a screen shot from a chat with someone who actually works in Samsung. They are working on a fix.

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Galaxy S24
That's was me! It's bug that they are aware of. I screenshot the chat. It's legit. You will thank me later.
Samsbum
Halo
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Galaxy S24
Return your S24 now. Samsung obviously does not care. Absolutely no official word from them on this massive issue and they are deleting posts about it. Super shady, do not let them get away with this.
peacey
Halo
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Galaxy S24

I'm going to buy 10 more S24s just to make you more upset.

Ace2311
Cosmic Ray
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Galaxy S24
Same here, the display is terrible and the colors are all just, off. I going to return mine before I can't. I don't want to be stuck with this if a software patch doesn't fix it.
treatboysandy
Constellation
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Galaxy S24

Same here with my Galaxy S24 ultra, colours are washed out. Can a developer from Samsung explain this in a video - "The Galaxy S24 series' display is carefully tuned for a comfortable, quality viewing experience. We offer many advanced display settings."