I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.
Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.
Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings. I use AOD to display as a bedside clock, with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! š
I am seriously thinking about returning my s24 ultra because of the display and camera shutter issues. These two are the actual reason I bough the s24 ultra but they both having issues. Vivid mode isn't working. Samsung have tried out new changes with the display and the reflective coating as well as well as increasing the PWM. The colors are really washed out and seems faded. I don't know if its a software or a hardware issue. And its been a while since the release and Samsung has not addressed this issue.
Really such a disappointment for a $1400 phone. I have the 1TB variant. I have used $400 phones with better looking display in the past. Still using my old phone because I am waiting for the update
i see issues with s24 all over the **bleep** place, return it, dont wait., this is a global issue and samsung needs to address it asap.... the s22 and s23 had no issues like what is happening to all the S24 's this is bs.... return it..trust me. get the s22 ultra , prob at a good price now
This is the first time I owned Samsung S24 Ultra And very, very disappointed on the washed out color. You need to fix this issue Samsung or you gonna have a lot of people returning it. Shame on you for charging us a lot of money for your crappy phone. I'm going back to iphone if this issue is not fixed
I reached out to Samsung this morning, and it appears that nothing will be done. They feel it was an improvement. š¤¦ā:female_sign: See below.
Hello, thanks for reaching out. Please be advised that the Galaxy S24 series' display is working as intended and not defective. It is carefully tuned for a comfortable, quality viewing experience. We offer many advanced display settings, which we are happy to help walk you through if you wish. We understand where you're coming from. At the moment, there's no official statement by Samsung that a software update will be provided for this matter since this is not considered as a defect on the phone. However, we really appreciate your feedback since Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We are currently reviewing feedback relating to the S24 series display viewing experience. As always, we value the interests and feedback of our users above all.
Yes, I have spoken with customer service many times over different issues. All they do is read a script provided to them. They do not know anything and are quite uneducated. Calling support is a huge waste of time as they are completely uninformed about all the problems with the S24 Ultra...............
I kept asking the same question and it kept getting deleted here so I just went ahead and got rid of the phone. No more samsung. Pixel 8 pro is actually a little better and way better support
Just got the Samsung S24 ultra, very not happy with the display screen color compared with my Note 20 ultra ane even Note 10 plus. Samsung is losing its dreamy color. I am thinking to return it.
