Original topic:

S24 Losing connection to Google Messages for Web

(Topic created: 01-29-2024 08:33 AM)
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Marshak33
Astronaut
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Galaxy S24

My S24 has an issue with Google Messages for Web with the Google Messages app.  

If I close the app on the phone, the connection is lost and Messages for web can't find the phone.  As soon as I open the app, it connects.  Background data is on.  I also turned power saving off and no difference.

Has anyone else had this happen?

16 Replies
xqm
Astronaut
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Galaxy S24

I wish this had a fix, happening to me to, can't find anyway to fix it. So annoying. Samsung, please fix!!!!

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userYetDpysQO1
Astronaut
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Galaxy S24
I found this post looking for an answer to this exact issue. Same thing happening here.
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cd084
Astronaut
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Galaxy S24

Just switched from a A71 (zero problems) to the S24 and having the same issue... extremely frustrating!!

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userg6ewyMYaAh
Constellation
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Galaxy S24

I tried Google Carrier Services from Google Play as suggested on another site. It seemed to work. Then I was getting an annoying notification on my S24U  that my phone is connected.  Whenever I leave the Chrome tab for Google Messages Web on my computer and then return a few minutes later, the phone beeps. It's a repetitive connection notification as I hear the beep, icon badge number appears, get a pop up message, but no real text message. I can duplicate it without fail. And I sometimes get the connection notification when I do nothing. So Google Carrier Services does not seem like its the answer.

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jpchf1313
Astronaut
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Galaxy S24
Same issue. As soon as my s24 ultra locks, google messages web shows no connection. As soon as I unlock my device, the google messages on web starts working. Is this a samsung fix or google? Thanks
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user9lMjbuATXu
Constellation
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Galaxy S24

This is happening to me as well. Very annoying - never happened with my Note 9!

kgupta23
Astronaut
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Galaxy S24

Same problem.  

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Members_44mmg1i
Constellation
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Galaxy S24

Same problem, all power setting allow background use, mobile data use allowed even when data saver is turned on, but the app seems to be going to sleep

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Members_44mmg1i
Constellation
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Galaxy S24

I know this is probably not the appropriate thread, but Android Auto constantly crashes and I wonder if it's related, maybe an over aggressive power saving feature killing the background processes.

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