Hey, userHiJMxBLu4a. Iโm sorry to hear youโre having audio issues with your new Galaxy S24. This can often be resolved with a few quick settings checks or a simple refresh of the Phone app. Make sure your phone isn't connected to any Bluetooth devices or your volume is set too low for calls. Here are some things you can try that might fix this symptom. Take a look at the troubleshooting steps below.
Clear Phone App Cache: Go to Settings > Apps > Phone > Storage and tap Clear cache and Clear data. This resets the Phone app to its default state without deleting your contacts. Software Update: Ensure your device is running the latest software by going to Settings > Software update > Download and install. Reset All Settings: If the issue persists, go to Settings > General management > Reset > Reset all settings. This will restore system settings (like ringtones and display) to default but will not erase your personal data.
