Original topic:

S24+ won't charge C to C

(Topic created: a month ago)
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userKWVrtRlq6P
Constellation
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Galaxy S24
I purchased my 24+ when they were first released and it's never been able to charge C to C as it's supposed to. I called customer service back when I noticed and basically they said nothing could be done which is ridiculous. I even had purchased insurance! I asked if I could just trade it in for another one since it was so new but they said no.

I was hoping with this current newest update it would finally work (not sure my reasoning behind that) but nope, nothing.

Any suggestions?
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5 Replies
meself
Honored Contributor
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Galaxy S24
How have you been charging the phone
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24

What do you mean it won’t charge C to C 



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GalaxyGeneral
Cosmic Ray
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Galaxy S24
Type c to type c
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GalaxyGeneral
Cosmic Ray
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Galaxy S24
My previous S24 ultra did the same thing and I never understood why, but I since have a new one, and it works just fine
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maird
Halo
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Galaxy S24
What type of power source, I have some batteries with a USB-C sockets that will only use it to charge the battery itself (input only) and others with a USB-C socket that will only supply power via it (output only) and a few with a USB-C socket that will do both (power out or power in). I have some USB-C cables that will only transfer power when the cable is inserted with one side up but not with the other side up (even though the plug/socket are compatible either way up.
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