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Original topic:

S24U all screens appear to be negatives

(Topic created: Wednesday)
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Motorheadmac
Asteroid
Options
Galaxy S24
I think teams or another app might have affected my phone like Microsoft will mess your PC up if you're changing account info.
I've gone over everything I can think of. Any idea is a good one. 
Screens are washed out. 
image


image


1 Solution


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Solution
Motorheadmac
Asteroid
Options
Galaxy S24
To all who took an interest... I fixed my phone using the Samsung galaxy AI tool.
I reset my accessibility settings.

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9 Replies
Daniels143
Cosmic Ray
Options
Galaxy S24
Is your display color settings set to vivid ?
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Motorheadmac
Asteroid
Options
Galaxy S24
Yes correct. It's not a single setting. I believe it has to do with account permissions.
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Daniels143
Cosmic Ray
Options
Galaxy S24
That doesn't make any sense unless an app has a virus or something your phone can't just look washed out

Try restarting your phone if that doesn't work then

Try uninstalling the suspected app(s) and see if that is the issue
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LovesBlueSky
Asteroid
Options
Galaxy S24
It is likely caused by the Color Inversion setting being enabled in your accessibility options. Disable color inversion, and it should go back to normal.

It happened to me before, too!

Happy wishes ๐ŸŒŸ
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hello @Motorheadmac, thank you for reaching out to the Community. Display and screen issues are very frustrating to deal with. I have listed some troubleshooting. First go to settings, scroll down to accessibility, then select vision enhancement, scroll down to color inversion, and make sure that it is turned off. I hope that this information was able to clear up the issue. Please feel free to let us know if it helped.




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Motorheadmac
Asteroid
Options
Galaxy S24
I've done the inversion step. It just took away my dark mode. All screens still look like a negative/washed out.
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CassieMae
Cosmic Ray
Options
Galaxy S24
That looks like the adaptive color tone setting to me maybe?
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Motorheadmac
Asteroid
Options
Galaxy S24
Here is a screenshot from Facebook 1778255995953.jpg
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Solution
Motorheadmac
Asteroid
Options
Galaxy S24
To all who took an interest... I fixed my phone using the Samsung galaxy AI tool.
I reset my accessibility settings.