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S24Ultra Pro-Mode Camera Upside Down

(Topic created: 01-30-2024 05:48 AM)
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Thommalay
Astronaut
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Galaxy S24
Hi Everyone, 
Has anyone had issue with Pro Mode Camera for S24Ultra? I just got my phone yesterday and I just tested the camera. Pro-mode Camera been upside down ever since. I have tried to restart the phone couple times, but nothing fixed. This is so annoying!
 #s24promodecameraissue #upsidedown
Extazyy
Astronaut
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Galaxy S24

Ohhh tanks youu bro

 

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MoiLeTrois
Cosmic Ray
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Galaxy S24

Confirmed.

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SpaceG95
Astronaut
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Galaxy S24
It worked thanks so much. I had a Note9 so this is all new to me
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Hummybee
Asteroid
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Galaxy S24

Thank you. Worked for me.

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Galaxy S24

image


image

I took this two pictures with my S24 ultra like you normally take a regular picture but at you can see the pictures came out upside down. I recorded this with my iPhone while taking the pictures to have proof that the phone was with the camera the right way. 
Hopefully we get an software update by tomorrow to fix this issue and so many mores 





dortyboy
Sun
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Galaxy S24
My pics are coming so good that when I try to remaster it tells me there is no need to remaster the pic
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Galaxy S24
The pictures that don't get upside down look very good, but I wanted to bring this to samsung attention so they can fix this issue
Gareee
Halo
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Galaxy S24
I've been unable to replicate this. Are you sure you weren't holding your phone upside-down?

Specifically what setting in camera assistant do I need to turn on?

EDIT:Just replicated it. It's when Depth of Field correct is on in camera assistant, and you use pro photo shooting mode.
First Pic is standard photo mode 5x, and the second Pic is pro mode.
Or maybe we aren't understanding what the Camera Assistant DOF setting is actually supposed to be doing?20240130_171416_1000030698_1706652857.jpg20240130_171432_1000030699_1706652872.jpg
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Galaxy S24
I'm being using samsung smartphone phones since forever. I'm using cellphones since 1996. So yeah I was holding the phone the right way. I even recorded a video with my iPhone while taking the picture so I can send that video to samsung support via X. I reset the camera setting because there is something on the camera assistant that makes the phone takes the pictures that way if you enable that
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Gareee
Halo
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Galaxy S24
Seeing what we turned on and seeing second person confirming it might help. Been using Sammy phones and cameras also since the Galaxy S3.
But I've still taken photos upside down both landscape and portrait. I don't worry about it much since it's easy to flip.
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