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Original topic:

SOLVED S24 Ultra, One UI keeps crashing

(Topic created: 01-27-2024 07:48 AM)
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userPOGJhni16t
Constellation
Options
Galaxy S24
This is crazy. I have no apps on my home screen, no app drawer, every three seconds the screen flashes and I'll get a message that One UI keeps stopping. 
I did a factory reset on it and transferred everything again with the same results.
I did see someone else say it was a wallpaper thing, tried it, didn't help.
Tried the soft reset didn't help.
The only way I can open apps is to go settings>apps>then open the app I want.

If anyone has a suggestion I would be very grateful.

Just in case anyone else runs into this, Settings> Apps> find the One UI app> Storage> clear data.
You will lose your layout but everything works after.
Hope that helps. Cheers!

1 Solution


Accepted Solutions
Solution
oneuiuggg
Asteroid
Options
Galaxy S24
Clear One UI 6.1 data cache in apps. Let Samsung know they have a bug in one UI 6.1 please.

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4 Replies
ZenoSigma
Constellation
Options
Galaxy S24
Thanks. I was having the same issues. This helped.
PharmDee
Constellation
Options
Galaxy S24
Same thing happened to me and the phone was really hot, even when charging. Did factory reset like 3x, turned adaptive light off, and removed wallpaper but nothing worked. I have to use my warranty to get a replacement so fingers crossed the replacement will work because this one is definitely DEFECTIVE!!!
Solution
oneuiuggg
Asteroid
Options
Galaxy S24
Clear One UI 6.1 data cache in apps. Let Samsung know they have a bug in one UI 6.1 please.
oneuiuggg
Asteroid
Options
Galaxy S24
Clear the One UI data cache. Please let Samsung know so they fix this bug in the One UI 6.1