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Original topic:

Screen orientation issue - stuck in portrait - won't change to landscape

(Topic created: 02-04-2026 05:07 PM)
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CatherineCat
Asteroid
Options
Galaxy S24

My phone has stopped going to landscape. I have clicked the button over and over, restarted the phone and still it won't switch. Any advice? Galaxy S24 Ultra

1 Solution


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Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@CatherineCat Swipe down from the top right of the screen. Find this icon. Screenshot_20240916_125115_One UI Home.jpg

Click on it.

The icon will change and it will say Auto rotate. Screenshot_20240916_125139_One UI Home.jpg

 

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6 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@CatherineCat The button either enables auto rotate or not. It doesn't force the phone to landscape mode. 

Are you talking about Auto rotate from the Quick panel? Or auto rotate in the home screen settings? 

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CatherineCat
Asteroid
Options
Galaxy S24
I've tried everything I could. It was working one day and then stopped
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LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24
Look in the Quick panel for the icon labeled "Portrait". Click on it. Now Auto rotate is enabled.
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CatherineCat
Asteroid
Options
Galaxy S24
Im not tech savvy. Not sure what Quick panel is. I don't see anything that says portrait.
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Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@CatherineCat Swipe down from the top right of the screen. Find this icon. Screenshot_20240916_125115_One UI Home.jpg

Click on it.

The icon will change and it will say Auto rotate. Screenshot_20240916_125139_One UI Home.jpg

 

CatherineCat
Asteroid
Options
Galaxy S24
Got it!!!! Thank you so much for your help!!!!!