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Original topic:

Software is on a loop

(Topic created: 08-15-2024 08:23 PM)
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Katzanova1
Asteroid
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Galaxy S24
I just got a replacement phone yesterday transfer was completed but now the software is on a constantly repeating itself. How do I stop this?
I have turned off the phone and restarted it still happening. I have reset the wifi network still happening. 
I'm not interested in another phone fix this one 
8 Replies
meself
Honored Contributor
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Galaxy S24
Is there just a reboot or what do you mean
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Katzanova1
Asteroid
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Galaxy S24
It's repeating the same message software updates It's on a loop
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meself
Honored Contributor
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Galaxy S24
Might need to goto settings than down to software update to get the uodate
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Katzanova1
Asteroid
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Galaxy S24
Update successful. It's repeating itself saying to update the same thing.
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Solution
Katzanova1
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Galaxy S24
I called Samsung and they were able to help me a whole lot better than you have
meself
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Galaxy S24
Did you get it fixed
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Katzanova1
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Galaxy S24
Yes