Original topic:

Wi-Fi Not Working Error

(Topic created: 04-11-2024 10:22 PM)
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Rebel_jennjenn
Asteroid
Options
Galaxy S24
My Wi-Fi is working correctly on every device in my home, even on this phone (Samsung S24 Ultra). It's working according to every single test that has been performed by myself and AT&T. However, the Wi-Fi diagnostic result on the phone through Samsung Members continues to fail. How do I get this to go away? Is there a Wi-Fi issue or not? I am so confused.


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3 Replies
GaryB82
Epic Samsung Care Ambassador
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Galaxy S24

I would suggest try resetting the network 

Go to settings 

General Management 

Reset

Reset Wifi and Bluetooth Settings 

if that doesn't work you would need to contact Samsung Support for a trouble ticket for repair 

https://www.samsung.com/us/support/contact/



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lloyd420
Astronaut
Options
Galaxy S24
Tap on remote management and contact samsung from there.
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Options
Galaxy S24
Yeah this is happening to me as well. Suggestion doesn't work.
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