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Original topic:

notification for syncing emails... won't go away

(Topic created: 05-05-2024 11:57 AM)
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userMOAKxrr37h
Cosmic Ray
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Galaxy S24

Starting either late last night or this morning there is an e-mail icon in the left corner and notification of "syncing emails...."  and notification says "1 active in background>.  When I click on that it says check background activity and notes email is running.  I think this was caused by some update in the past few days but not sure how to go back to prior.  Not sure if this is using battery to keep trying to sync.

I've cleared the cache, closed the program, etc but nothing seems to fix this.

Any pros know if there is a fix in the works?  Thanks.

183 Replies
notforhire
Honored Contributor
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Galaxy S24
which email app are you using?
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userMOAKxrr37h
Cosmic Ray
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Galaxy S24

The app that was installed in the phone, red box with white envelop Email. Guess it's Samsung?

notforhire
Honored Contributor
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Galaxy S24
what you're seeing seems quite annoying. I know you cleared cache. if the problem is persisting, it's simple enough to uninstall the app and reinstall it...fresh start, of sorts.
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Ryancarlson123
Asteroid
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Galaxy S24
Reinstall did not work for me.
notforhire
Honored Contributor
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Galaxy S24
oddly, I woke up this morning to the situation you're describing. "Syncing emails" notification. I noticed that my Samsung Email app updated overnight. I submitted an error report through the Members app, swiped away the notification, and it hasn't returned. 🀷🏻
Ryancarlson123
Asteroid
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Galaxy S24
Interesting you mentioned swiping away the notification removed it and it hasn't been back. I always use the Clear option which did not get rid of the notification. The swipe (which I didn't know about previously) seems to have worked. Curious if the process is still causing issues in the background but at least the notification is gone! Thanks for that!
notforhire
Honored Contributor
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Galaxy S24
correct, it didn't go away with "clear." the whole thing's odd. I already got a reply from Samsung acknowledging the issue. we'll see.
Ryancarlson123
Asteroid
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Galaxy S24
Yeah, they responded to me quickly too. Fingers crossed.
526
Constellation
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Galaxy S24
How do you "swipe it away" ?? I have tried the "Clear" several times & nothing happens, even when I click on the notification itself absolutely nothing happens & it doesn't even say anything else, just the exact same Email Syncing ??
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