tiffanya
Asteroid
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4 weeks ago in
Galaxy S24
what codes can you use to get your phone back on point, someone is getting on my phone
6 Replies
JereminyCricket s
Cosmic Ray
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4 weeks ago in
Galaxy S24
If somebody is getting access to your phone remotely, either find the remote help software and uninstall it, or completely wipe the phone to factory condition.
tiffanya
Asteroid
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4 weeks ago in
Galaxy S24
how
JereminyCricket s
Cosmic Ray
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4 weeks ago in
Galaxy S24
Device settings - General management - Reset - Factory reset
CEParsons
Neutron Star
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4 weeks ago in
Galaxy S24
Sorry you're experiencing this. Generally "hacked" devices come as a result of insecure account passwords.
Log out of ALL accounts on the compromised device. Put the compromised device in airplane mode to prevent any further network connections. From a separate, secure device, change all account passwords and enable 2FA where possible. Once you have reset account passwords and set up 2FA where possible, back up data and factory reset the compromised phone.
Log out of ALL accounts on the compromised device. Put the compromised device in airplane mode to prevent any further network connections. From a separate, secure device, change all account passwords and enable 2FA where possible. Once you have reset account passwords and set up 2FA where possible, back up data and factory reset the compromised phone.
JereminyCricket s
Cosmic Ray
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4 weeks ago in
Galaxy S24
Take this advice as well.
JereminyCricket s
Cosmic Ray
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4 weeks ago in
Galaxy S24
Wrong app