AI generative edit not working

[lilyfigue608]

Today, my AI editor isn't working. Everything just says can't generate with this content, even something as simple as erasing something small. Drawing assist gives the same error. I've already restarted. Wondering if others are experiencing the same ...

UPDATE: started working again later on in the day. Hopefully just a temporary one off thing today

[SamsungMod]

Hello lilyfigue608, Welcome and thank you for being part of the Community. We know it is frustrating to receive an error in the editor.

Have you tried clearing the cache partition of the phone? (This link from T-Mobile provides steps: https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-s25-ultra/topic/update-amp-backup/w...)

Also, try clearing the app cache for the AI Core app. https://www.samsung.com/us/support/answer/ANS10001372/

Let us know if this helps.

[faihan36]

Two days now and still not working. S25 ultra. Any other solutions?

[lilyfigue608 · Accepted solution]

Thank you. It worked after a few hours but I'll keep this in mind!

[SamsungMod]

You are welcome! We are happy to hear it is working again. Let us know if you have additional questions.

[Parthjani]

My ai genertive is not working since yesterday. It shows evry time " cant generate with this contents" please help

[userGMNzcbRXUz]

I personally do not care for the new AI editor.

[lilyfigue608]

That's too bad. It's doing a great job removing things, people etc very cleanly. As for portrait studio those edits could use some work.

[faihan36]

A couple of days now, and still not working. This is too bad