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AI generative edit not working

(Topic created: a month ago)
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lilyfigue608
Asteroid
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Galaxy S25

Today, my AI editor isn't working. Everything just says can't generate with this content, even something as simple as erasing something small. Drawing assist gives the same error. I've already restarted. Wondering if others are experiencing the same ...

 
UPDATE: started working again later on in the day. Hopefully just a temporary one off thing today

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lilyfigue608
Asteroid
Options
Galaxy S25
Thank you. It worked after a few hours but I'll keep this in mind!

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8 Replies
SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello lilyfigue608, Welcome and thank you for being part of the Community. We know it is frustrating to receive an error in the editor.

Have you tried clearing the cache partition of the phone? (This link from T-Mobile provides steps: https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-s25-ultra/topic/update-amp-backup/w...)

Also, try clearing the app cache for the AI Core app. https://www.samsung.com/us/support/answer/ANS10001372/

Let us know if this helps.

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faihan36
Constellation
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Galaxy S25

Two days now and still not working. S25 ultra. Any other solutions?

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Solution
lilyfigue608
Asteroid
Options
Galaxy S25
Thank you. It worked after a few hours but I'll keep this in mind!
SamsungMod
Community Manager
Community Manager
Options
Galaxy S25

You are welcome! We are happy to hear it is working again. Let us know if you have additional questions.

Parthjani
Constellation
Options
Galaxy S25

My ai genertive is not working since yesterday. It shows evry time " cant generate with this contents" please help

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userGMNzcbRXUz
Asteroid
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Galaxy S25
I personally do not care for the new AI editor.
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lilyfigue608
Asteroid
Options
Galaxy S25
That's too bad. It's doing a great job removing things, people etc very cleanly. As for portrait studio those edits could use some work.
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faihan36
Constellation
Options
Galaxy S25

A couple of days now, and still not working. This is too bad 

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