Original topic:

AI generative edit

(Topic created: yesterday)
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lilyfigue608
Asteroid
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Galaxy S25
Today, my AI editor isn't working. Everything just says can't generate with this content, even something as simple as erasing something small. Drawing assist gives the same error. I've already restarted. Wondering if others are experiencing the same ...

UPDATE: started working again later on in the day. Hopefully just a temporary one off thing today
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3 Replies
SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello lilyfigue608, Welcome and thank you for being part of the Community. We know it is frustrating to receive an error in the editor.

Have you tried clearing the cache partition of the phone? (This link from T-Mobile provides steps: https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-s25-ultra/topic/update-amp-backup/w...)

Also, try clearing the app cache for the AI Core app. https://www.samsung.com/us/support/answer/ANS10001372/

Let us know if this helps.

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lilyfigue608
Asteroid
Options
Galaxy S25
Thank you. It worked after a few hours but I'll keep this in mind!
SamsungMod
Community Manager
Community Manager
Options
Galaxy S25

You are welcome! We are happy to hear it is working again. Let us know if you have additional questions.