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a week ago in
Galaxy S25Hello Community Members.
We understand the frustrations caused by the battery drain on your phones and have found a solution. This is occurring on T-Mobile phones because of the mobile services app. In order to remove the application, first open Settings, then open Apps, press the filter and sort icon to the right of Apps. Then turn on Show System Apps and search Mobile Services. Select the three dots to the right of mobile services, and then select Uninstall updates. You will need to select OK. After you have selected OK make sure to check the version it should be downgraded.
This will get you back up and running. If not, donโt hesitate to reach out to us once again!
Thank you for being a Samsung customer.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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3 weeks ago in
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3 weeks ago in
Galaxy S25Magnets will always affect the battery unless it's shielded or is a battery that is made for magnetic charging.
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3 weeks ago in
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3 weeks ago in
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โ04-14-2026 12:26 PM in
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โ04-14-2026 12:57 PM in
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โ04-14-2026 02:30 PM in
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a week ago in
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โ04-14-2026 03:27 PM in
Galaxy S25My phone was brand new February 20,2026. Worked great...battery level at 5pm after work and using it most of the day was about 60%. Ever since the update 3/25/26 it drops 10% every 45 mins...at 15% by 1pm. AND its neen bery hot.
Nothing has changed EXCEPT that update. The phone is new and was great until then. My 3 yr old S23plus was still holding a battery all day I should have kept it. I turn my phone off at 10 pm every night, never charge it over night either. Very annoying...I'm going to tell Samsung to take it back