Original topic:

Cannot disable "Enable Wi-Fi calling" notifications

(Topic created: 3 weeks ago)
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87369224
Asteroid
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Galaxy S25

I have a brand new Galaxy S25 plus and i keep getting this stupid notification about enabling wifi calling, i don't use wifi calling when I'm not at home so I turn it off. When i went into the phone app's settings it shows wifi calling is turned off but i keep getting notifications. So I go to Settings-notifications app notifications- then hit the 3 dots in the upper right corner and click on "Show system apps" then scroll down to "Wi-Fi Calling" tap the app notification and in the app notification the "Allow Notifications" is greyed out and CANNOT be turned off. I spent the last 6 weeks going round and round with AT&T and they agreed with me that this is a programming issue and AT&T claims they cannot fix it that Samsung need to fix it. So I called Samsung Customer service, and they had me reset everything including doing a total settings reset, I lost a lot of customization's but still no change to the greyed out notifications setting. I did not have this problem on my S22. Samsung needs to allow me to turn this notification off.  

5 Replies
Tom6068
Black Hole
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Galaxy S25

When you get a notification, don't click on it. Press and hold and then you will get a pop-up with a gear icon on it. Click on the gear, and it should flash ever so briefly what to click next. Then turn that off. That should stop the notifications. Anyway, I can see that being seriously annoying. Generally, WiFi calling is almost solely a carrier provision and they control that feature. This can be seen if looking at the settings where the toggle for WiFi calling is. At the bottom it should say "about ...." set as a link showing the carrier name.

 

 

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87369224
Asteroid
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Galaxy S25

I replied to your response but it was not posted. I appreciate your attempt at helping me but that did not work, it took me to the settings for phone services and I turned off the pop-up notifications there but the turn on wifi calling notification still came back up. Plus the allow notification setting on phone services is also turned on and greyed out so it cannot be turned off

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realaud
Honored Contributor
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Galaxy S25

It comes back because your carrier wants you to keep it on. There is no turning off the notification. The only way not to get it is to either keep it on or turn off wi fi when you are out and about. There is always the option of ignoring the notification. Take it up with your carrier.  Have you tried changing your wi-fi calling preference to "cellular preferred"?

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realaud
Honored Contributor
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Galaxy S25
Just keep wifi calling on. It doesn't use any battery and it just sits there doing nothing if you are not connected to wifi. Why you think you need to use wifi calling when you are only on your home network is baffling. Why you wouldn't just keep it on is equally baffling. Seems more inconvenien to turn it off every time you leave your house. It is meant to be on all the time.
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87369224
Asteroid
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Galaxy S25

I'm sorry but your reply does not offer a solution only an opinion.

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