Original topic:

Lag while using streaming services after UI 8 update

(Topic created: 09-29-2025 10:54 AM)
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IvanYackinOff
Asteroid
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Galaxy S25

Brand new s25U a week old, loving this phone but im wondering if anyone is having an issue with lag/microstutter? Its happening while watching netflix/youtube/social. Updated to one ui 8 (didnt get to use one ui7) could it be a bug with the new software update or am i missing something here? 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@IvanYackinOff Did you wipe the device cache partition after the update? I recommend that you do this after every device update. It wipes out incompatible or outdated cache information which might be incompatible after the update. It does not erase any user data nor applications.

To wipe the device cache partition:

1. Power off your device.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears. 
3. An Android recovery menu will appear.
4. Use the Volume down key to scroll down to Wipe cache partition.
5. Click the side key to select it.
6. Use the Volume down key to scroll down to Yes. 
7. Click the side key to select it. The Cache will be wiped almost instantaneously. 
8. Click the side key to select "Reboot system now" 

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IvanYackinOff
Asteroid
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Galaxy S25
Should i still try even though this a brand new phone? I just bought it exactly one week ago
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@IvanYackinOff It won't do any harm and you did an update. Like I mention, you should do this after every firmware update. 

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IvanYackinOff
Asteroid
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Galaxy S25
Just tried this out and im still getting the same stuttering, any idea what it could be?
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IvanYackinOff
Asteroid
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Galaxy S25
Ill try it out right now and see it goes, thank you
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Members_QPwiGGz
Constellation
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Galaxy S25

Having the same issue on my Note 6 after 8.0 update. 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@Members_QPwiGGz What do you mean "Note 6"?

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