Hello guys, I need some help. During my transfer of data from the s25 to s26 ultra it seems my secure folder information didn't back up even if I had set it to do so. I don't know where the error was. Later I went on to do a factory reset of the s25 ultra. The challenge now is the secure folder information wasn't in the backup I did so I can't access it's information. Is there any solution or hope of data retrieval? Or i should just give up like most people are saying.
Cloud Backup Sync: Even if Smart Switch failed, check if it backed up to the cloud. Go to Settings > Security and privacy > Secure Folder > Backup and restore to see if an old backup exists.
External SD/USB: If you backed up your Secure Folder to an SD card or USB drive using Smart Switch, you can restore that data to your S26 Ultra.
"Reset with Samsung account" Option: If this was not activated, unfortunately, the data cannot be recovered after a
reset.
If you did not use an external SD/USB card for backup, and the cloud backup did not occur before the factory reset, the data is likely unrecoverable..
I just learned if don't unlock the secure folder it won't back up and will loose everything it happens to me a month ago. Also if you backed up with Smart switch it do say you should unlock secure folder otherwise all documents will be lost I saw that late.
