Original topic:

SAMSUNG MUSIC NEW UPDATE BUG

(Topic created: a month ago)
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MarkoVeljkovic
Asteroid
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Galaxy S25

SAMSUNG S25 BASE MODEL)

 

after the new samsung music update, there is a bug in the application, the cover image of the playlists often does not load, please fix this because it is very annoying. Thank you

6 Replies
AAbbott
Halo
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Galaxy S25

OK, but why is it annoying?  Do you listen to your music, or stare at the cover art?  I may be an anomaly on your device.  Clear the app cache and/or data and see what happens.

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MarkoVeljkovic
Asteroid
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Galaxy S25

i just got used to the cover images 

ive put on my playlists, it just looks better , nevermind i can still just listen to music

i tried cleaning the cache and reinstalling the app, unfortunately nothing worked ๐Ÿ˜• 

 

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AAbbott
Halo
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Galaxy S25
You can report the bug by putting in an error report.
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MarkoVeljkovic
Asteroid
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Galaxy S25

will do, thank you

Samsung_Moderator
Community Manager
Community Manager
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Galaxy S25

 Hello, @MarkoVeljkovic. Welcome to the Samsung Community!
Thanks for reaching out about this. We understand how frustrating it can be when playlist cover images donโ€™t load properly after an update,
Try these troubleshooting steps:

Clear cache: Settings >Apps > Samsung Music > Storage > Clear cache
Force stop the app, then reopen it.
Disable battery restrictions: Settings > Apps > Samsung Music > Battery > Unrestricted.
Check for updates in the Galaxy Store.

If the issue continues, please submit an error report via Samsung Members (Support > Error reports > Samsung Music) 
Hope this helps! 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Galaxy S25
Didn't know anyone still used that. Lol
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