Original topic:

SIM card

(Topic created: 3 hours ago)
96 Views
Shui
Cosmic Ray
Options
Galaxy S25
I'm returning my old S21 to Samsung. I just did factory reset. Can't rber if it came with a Sim card or if it was an e-sim. I can't seem to open Sim tray. Do I assume it was an e-sim?! Its an unlocked phone. 


0 Likes
3 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S25

It could be either just depends on what you was using the sim tray could be stuck.  I wouldn't worry and just get a new sim or a eSim when you get your new phone 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


0 Likes
Dan2023
Honored Contributor
Options
Galaxy S25
Open Settings
Search 'SIM manager'
Open it
It will tell you all the active and inactive Sims & eSIMS.
Shui
Cosmic Ray
Options
Galaxy S25
Thankyou!
0 Likes