JUMP TO SOLUTION Solved

Original topic:

SamsungCare+ Replacement Device a different color

(Topic created: 06-05-2025 06:19 PM)
596 Views
jexse
Constellation
Options
Galaxy S25

I recently had to get a replacement for a lost device for my S25 Ultra through SamsungCare, but they shipped me a different color than the device I originally had. Is that normal? Id prefer to have the color I originally bought. 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S25

@jexse Unfortunately, I don't think you get a choice of the color of a replacement device. 

View solution in context

2 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S25

@jexse Unfortunately, I don't think you get a choice of the color of a replacement device. 

Mogay
Nebula
Options
Galaxy S25

yep it's normal

0 Likes
Reply