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โ01-28-2026
08:04 PM
(Last edited
a month ago
by
SamsungRon
) in
In the last few weeks, my speaker (not the ear one) started sounding very distorted at all volumes. It buzzes and has static, even when just receiving notifications. I've cleaned it, reset to factory settings, etc and no change. Anybody else have this issue?
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โ01-28-2026 08:12 PM in
Galaxy S25- Mark as New
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โ01-28-2026 08:24 PM (Last edited โ01-28-2026 08:34 PM ) in
Galaxy S25- Mark as New
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โ01-29-2026 09:48 AM in
Galaxy S25Hello CTullos, welcome to the Samsung Community! I understand your concerns about your device speaker not working correctly. I see where you have stated that you have performed a few troubleshooting steps and I would also recommend that you run the diagnostic like suggested by Mujibar. You can also try your device in Safe Mode to ensure that a third party app is not causing the issue: https://www.samsung.com/us/support/answer/ANS10003495
If you have already performed a factory data reset (https://www.samsung.com/us/support/answer/ANS10002030) on your device and the issue is still present with your speaker then I would suggest that you have a Certified Technician take a look at your device.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
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โ02-06-2026 07:31 PM in
Galaxy S25- Mark as New
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โ02-06-2026 07:33 PM (Last edited โ02-06-2026 07:34 PM ) in
Galaxy S25- Mark as New
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โ02-06-2026 07:37 PM in
Galaxy S25- Mark as New
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โ02-06-2026 08:51 PM in
Galaxy S25- Mark as New
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โ02-06-2026 07:40 PM in
Galaxy S25Have you restarted your device and cleared device cache via recovery mode to rule out any potential software issues?
Have you run a diagnostic in the support tab of the Members app to ensure the speakers are working properly?
If you believe there is an issue with your S25 speaker, you can visit a certified Samsung repair center to have the issue diagnosed by a certified technician who will complete any necessary repairs.
Find one near you: https://www.samsung.com/us/support/service/locations/
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โ02-06-2026 08:53 PM in
Galaxy S25