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Original topic:

Window opens after every phone call.

(Topic created: 02-04-2026 08:48 AM)
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Wessonex
Asteroid
Options
Galaxy S25

Hey I have a new S25 phone. When setting it up I activated some app where a window opens up after every phone call. It says Private Number on the top,  a calendar date, a green bar with options  and then the date, and bottom half is ads. I cannot turn this off as I don't know what app this is. Most annoying. Please help

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Solution
Wessonex
Asteroid
Options
Galaxy S25

That was it!!!! Thank you so much for your help. Deleted the app and pop up window is gone. Really appreciate the help of everyone.

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11 Replies
meself
Honored Contributor
Options
Galaxy S25
Normal feature
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nullandvoid
Comet
Options
Galaxy S25

This is not normal behavior.  Any chance of getting a screen shot of the pop up? You obviously have some third party app or rogue malware interfering. Download Good Lock and the Nice Catch module.  In Nice Catch, turn on toast history and detect commercials.  Open Nice Catch after the next incidence and see which app is causing the notification.  Uninstall that app or go to the settings of that app and turn that feature off.  Samsung has no app and there is no feature of the dialer that pops up with advertising.  When a call ends, it ends.

LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S25

@Wessonex This is not normal. This is caused by some 3rd party app which you installed. 

Wessonex
Asteroid
Options
Galaxy S25

6508.jpg

 this is the type of  window opening after a call.  I have no idea where I got this. Please help?

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LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S25
Yeah, that's from a 3rd party app which you have installed.
nullandvoid
Comet
Options
Galaxy S25

That looks like some kind of third party reminder app, It's not Samsung's.  Did you install a third party reminder or calendar app that is not Samsung's or Google's?  Are you using the native Samsung dialer app? The advice stands to download Nice Catch.  Alternatively, you can go to settings/notifications/advanced settings/notification history and see if it shows up there as a notification event.

LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S25

@Wessonex Based on the icon in upper right of your screenshot, do you have the app "Calendar 2026 - AI Planner" installed on your phone? It appears that this may be causing this pop up. 

Screenshot 2026-02-05 at 09.20.35.png

 

Solution
Wessonex
Asteroid
Options
Galaxy S25

That was it!!!! Thank you so much for your help. Deleted the app and pop up window is gone. Really appreciate the help of everyone.

LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S25
Great! Glad that I could help!