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Original topic:

Wired Android Auto issue

(Topic created: 08-05-2025 10:22 AM)
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USAMAC
Asteroid
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Galaxy S25
I cannot get my S25U to work with my 2020 Chevy Silverado. My S24U had no issues connecting on the day of or for the past year for that matter. 

My phone and truck both say it's connecting, but it never comes up. 

Here's the message that I get on my infotainment: 

Connecting to Android Auto Phone 
Check phone for messages. 
Cancel

I've tried clearing cache on my phone, no updates available on the phone or infotainment.

I've tried both usb ports and 2 different new cords.


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ChrisirhC76
Constellation
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Galaxy S25
I was able to get mine to work by going to apps> android auto> three buttons in top right and uninstall updates. Then plugged into car and it automatically updated the app while connected to car. I also used a new cable. I tried my old one and it did not work. I have a 2023 Honda Ridgeline.
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user9aHxXsBrmO
Constellation
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Galaxy S25

Thank you thank you thank you!!

I followed your directions on my 21 Passport and it worked!!

Oh, did I say THANK YOU?!?!!!!

betobq
Constellation
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Galaxy S25
Same issue with 2023 kia sorento and 2023 hyundai palisade
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userdlA5STEO4u
Constellation
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Galaxy S25
Having the same issue with my vehicle.
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Rock4
Constellation
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Galaxy S25
Had the same problem with my 2020 CRV. Search for Android Auto on the Google store and uninstall it. It will then show to update app. After update connect to car. Took care of my problem
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Samsung_23EC0DV
Asteroid
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Galaxy S25

I have the same problem. with my 2022 CRV Hybrid. I've scoured the web and tried everything but nothing works. I guess I'm going to try a factory reset and try again.

 

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Anne1
Constellation
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Galaxy S25

Ik had dit probleem ook. 
Heleboel stappen gevolgd (andere kabel etc.). Uiteindelijk  is het 
opgelost door
a. het infotainmentsysteem van mijn Mazda 2 opnieuw op te starten

b. cache en gegevens verwijderen van Android auto op je smartphone
c. autoblocker uitgeschakeld

Toen pas kabeltje verbonden en ja! Hij heeft eindelijk Android Auto gevonden. 

Bedankt voor de eerder gegeven tips!

USAMAC
Asteroid
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Galaxy S25
What language is this? My AI and translators are clueless too
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@USAMAC The post by @Anne1 is in Dutch. 

Translation:

I had this problem too.
Followed a lot of steps (different cable, etc.). Ultimately it is solved by
a. restart the infotainment system of my Mazda 2
b. delete cache and data from android auto on your smartphone
c. autoblocker disabled

Only then connected the cable and yes! He finally found Android Auto.

Thanks for the tips given earlier!

USAMAC
Asteroid
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Galaxy S25
Thanks!