Camera shaking

[Yesh1]

Hello all, 

I have a brand new s26 ultra. Purchased 3 weeks back. When I open my camera app. Sometimes my camera gets shaky and during that time I can feel that my phone also get shaky and vibrate 

Is any one on the same issue?? Please do let me know.

Thanks!

Best

Yeshwanth 

[meself]

It does happen if you use zoom

[Yesh1]

Hey,
I don't use zoom. But it happens to me most of the times.

[Mujibar]

I just tried it with all the lenses and zoom settings. No physical shake when switching.

[Yesh1]

I tried even now. When opening my camera...it vibrates.even after switching from front, back cam.

[Mujibar]

Try running the on-device diagnostic under Device Care, or go to the Support tab in the Members app and tap "get started."

[Yesh1]

@Mujibar yes I did. Diagnosis looks good. But I still see the issue - 😕

[Mujibar]

You can contact customer support, but they will most likely direct you to a service center. Do you have a Care+ plan for the phone?

[Yesh1]

No. I don't have care+ plan

[Mujibar]

I think your phone is going to need further evaluation. Start with customer support and see what they say. Good luck.