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Galaxy Buds Pro 4 (Notification)

(Topic created: a week ago)
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K4ZT13L
Cosmic Ray
Options
Galaxy S26
For some reason my galaxy buds stops reading my notifications i check the settings and everything is on but don't read anything through my headphones and was working fine great 2 days ago anyone experiencing this problem too?

1 Solution


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SamsungMod
Community Manager
Community Manager
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Galaxy S26

Hi @K4ZT13L thank you for reaching out to the Samsung Community. I can imagine that is frustrating for your notifications to no longer be reading with your Galaxy Buds. I would be more than happy to assist you.


Since you've already ensured the setting are correct, we want to also check to make sure do not disturb is turned off, that you don't have sleep mode/wind down mode turned on.

 

Also check to see if any of your apps have been put to sleep. You can do this by navigating to the Settings> Battery and Device care>Battery> Background usage limits. You will see an option that says Sleeping Apps that will list any apps that have been put to sleep.  If they are asleep the notifications won't be read.

 

I'm going to link an article that gives a step by step visual to ensure your settings are correct, and to help if anyone else is having a similar issue

http://www.samsung.com/us/support/troubleshooting/TSG01111236/

 

Please let me know if any of this helps you out, and feel free to reach back out if you have any more questions.




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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3 Replies
K4ZT13L
Cosmic Ray
Options
Galaxy S26
I have the buds 3 pro and is working fine read my notifications the issue is the new buds 4 pro
0 Likes
Solution
SamsungMod
Community Manager
Community Manager
Options
Galaxy S26

Hi @K4ZT13L thank you for reaching out to the Samsung Community. I can imagine that is frustrating for your notifications to no longer be reading with your Galaxy Buds. I would be more than happy to assist you.


Since you've already ensured the setting are correct, we want to also check to make sure do not disturb is turned off, that you don't have sleep mode/wind down mode turned on.

 

Also check to see if any of your apps have been put to sleep. You can do this by navigating to the Settings> Battery and Device care>Battery> Background usage limits. You will see an option that says Sleeping Apps that will list any apps that have been put to sleep.  If they are asleep the notifications won't be read.

 

I'm going to link an article that gives a step by step visual to ensure your settings are correct, and to help if anyone else is having a similar issue

http://www.samsung.com/us/support/troubleshooting/TSG01111236/

 

Please let me know if any of this helps you out, and feel free to reach back out if you have any more questions.




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

K4ZT13L
Cosmic Ray
Options
Galaxy S26
Now i went to the app Galaxy Buds and delete data and cache and setup the app again and now is working good. now my buds can read my messages ๐Ÿ˜Š
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