Original topic:

One UI 9 problem

(Topic created: Wednesday)
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Ran2418
Cosmic Ray
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While trying to make changes to the lock screen, I can't change the clock type or color. It's stuck on the layout when I downloaded One UI 9. Can we please update this to allow us to make the changes and take the changes on the lock screen?
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GaryB82
Galactic Samsung Care Ambassador
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Please only post about the Beta in the dedicated Beta Community so the developers will see.


If you've found my post to be helpful, Please like my Comments โœ“โœ“โœ“.
If my response resolved your issue, please press the Like and โœ“โœ“โœ“ to Accept as Solution button.


Mujibar
Honored Contributor
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Uninstall LockStar and/or ClockFace.

And post about beta issues only in the beta community.
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USBetaModerator3
Beta Moderator
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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