Original topic:

Samsung Gallery Face tagging incorrect

(Topic created: 03-20-2026 11:30 AM)
376 Views
Mlsoccer
Asteroid
Options
Galaxy S26
Hello 

I am dealing with an issue in which Samsung Gallery is tagging pictures of me, as my wife. I went into the collections and I do have a folder but only 2 of the 700 pictures have me tagged. The rest are with my wife's name.

I already tried, manually untagging, clearing data for CHM, Face and Gallery but after the overnight data sweep it re-tagged them all as her again. Google photos doesn't have this issue, for reference. 


Thanks
0 Likes
2 Replies
IsaiahS6
Constellation
Options
Galaxy S26
Same issue here
SamsungMod
Community Manager
Community Manager
Options
Galaxy S26

Hello, thank you for your feedback. I understand your concerns regarding the Face Tagging feature tagging the wrong faces in the Samsung Gallery App. First you would need to: Open the photo that was incorrectly tagged, tap the three dot menu and select people, find the person that was wrongly tagged, tap the circle next to their name to see all photos they're tagged in, select the photo with the wrong tag and then tap the three dots again and choose remove from results, repeat the other affected photos or use the same menu to delete name to remove the entire person from the gallery's recognition list.

Next re tag the person correctly: open the photo and tap the three dot menu, select people tag, if the app detects faces tap the circle over the correct person, if it doesn't auto-detect then you can manually add the person's name from your contacts. 

To prevent future misgrouping: make sure you are tagging the correct person when prompted, if the app groups unrelated faces try removing one of the tags entirely and re tagging, clearing the gallery app cache can sometimes refresh face detection.

Please note: If you have many wrong tags, batch remove them using the edit or remove from results option in the people menu. By regularly cleaning up and re tagging, you can keep Samsung Gallery face recognition accurate and avoid automatic misgrouping. 

If you are still experiencing issues with the face tagging feature please submit an error report: Samsung Members App, Get Help, Send Feedback, Error Reports. 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.