Always on Display is grayed and unfunctional

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Constellation

Always on Display is grayed and unfunctional

I have a Samsung Galaxy S8 Plus with latest OS update. Recently the Always on Display stopped working. The function (and ticker) under the "Lock Screen and Security" is gray in don't responds. I restarted the phone (of course) and maid sure it's not included in the "Always Sleeping Apps" list. 

Any Idea what else can I do to revive the  Always on Display app?

 

Thanks...

1 ACCEPTED SOLUTION

Accepted Solutions
Constellation
Solution
Accepted by topic author userNkwb5NTmA0
‎06-13-2018 06:39 AM

Re: Always on Display is grayed and unfunctional

I found the problem - the Always on Display was turned off in the medium Power Saving mode...

3 REPLIES
Supernova

Re: Always on Display is grayed and unfunctional

Is the software of the unit completely up to date? 

Constellation
Solution
Accepted by topic author userNkwb5NTmA0
‎06-13-2018 06:39 AM

Re: Always on Display is grayed and unfunctional

I found the problem - the Always on Display was turned off in the medium Power Saving mode...

Supernova

Re: Always on Display is grayed and unfunctional

Glad you were able to resolve the issue.