05-19-2017 12:39 PM
So I am posting here because after research I do not see anyone with this issue and wanted to see if anyone had suggestions on what to do to attempt to fix it.
What will happen is my phone will lose internet connection while connected to my Wifi. As shown in the screen shots below it has the Wifi Symbol along with an exclamation mark. When I go to the Wifi settings it states "Internet may not be available"
The only way to fix the issue is to turn the wifi off then back on. Now keep in mind that this does not happen all the time as It will happen spoardically throughout the day and there does not seem to be a specific app that causes this. This has happened while browsing the internet on multiple different browsers and it has happened while watching videos in applications such as Youtube, Twitch, Netflix, Hulu, etc.... This issue only seems to be affecting my galaxy S8 as the other devices on my network does not have this issue including my old Samsung S7 Edge.
What I have tried is the following in no particular order
My Router is the Google Onhub
Solved! Go to Solution.
10-29-2017 09:42 PM
I met exactly the same problem a few days ago. But I have FIXED it completely.
Symptom: The wifi just disconnects and then reconnects at a frequency of every few minutes. When it disconnects, a small escalation mark appears on the right down corner of the wifi sign.
Solution: I found that the IP address assigned by my router is always 192.168.0.100, which is in conflict with my PC. In the past, if two devices share the same IP, the second device would just be assigned to another IP. But somehow this doesn't work. So i went to the router setting page and bind my S8+ with another fixed IP address. And this solved the problem permanently.
05-19-2017 06:18 PM
Hey @Holybob! Looks like you've been pretty though already. Does this happen only with your Google router? Also, would you mind going to Settings>About Device and posting your model number, Baseband version and carrier? I'm not going to be online for very much longer, but this will help me, or one of the other mods, get a better idea on what steps we need to take when we get back on Monday. Thanks and have a good weekend!
05-21-2017 05:51 AM
Exact same issues (with exact same symptoms and exact usage) is happening to me.
Notice it occurs more with 5Ghz bands, than 2.4Ghz bands...
Also, yesteday, listening to music with bluetooth speaker, I noticed the Bluetooth had a split second disconnections, which made me have to turn off/on bluetooth as well.
I've seen other posts about this issues, but no fix.
05-22-2017 07:43 AM - edited 05-22-2017 01:50 PM
@SamsungGrant I do not know if this happens with other routers as the only time I am connected to Wifi is at home with my google Router.
Baseband version is G950USQU1AQDF and Carrier is Verizon
05-29-2017 05:14 PM
I have same problem and it is very annoying. I and my wife got S8 plus and both have the problem.
There are 3 WIFI Router that covers my house. I have problems saying internet might not be available every time I connect. This is very disappointing. Other Phones in the house like Iphone do not have the problem.
What I noticed is that the IP range of my router is:
But my S8 says he is connected but the IP is
Anyone have solution?