S SM-950U

Constellation

S SM-950U

Hello
I am from France and I have a S8 SM-950U sprint
I would like to know if it's normal that on my phone in the settings there is no box for sharing hotsopt connection ???
Thank you

6 REPLIES
Samsung Moderator

Re: S SM-950U

Give these steps a try.

Constellation

Re: S SM-950U

Thanks but in settings I do not have Hotspot access point box and modem> Hotspot ;;;; on my S8 SM-950U

Samsung Moderator

Re: S SM-950U

Was the device purchased in the US?

Constellation

Re: S SM-950U

I do not know if it was bought in the USA, I bought it used in France to a person
but by tapping the IMEI of my S8 it comes from the USA
everything works fine with my french sim except in parameter there is no hotspot access point box or wifi hotspot modem

Samsung Moderator

Re: S SM-950U

I would recommend reaching out directly to your carrier as hotspot is a carrier feature.

Constellation

Re: S SM-950U

my operator in France ????

why there is no box sharing and modem connection on my S8 ??