06-05-2018 10:50 PM - edited 06-05-2018 10:51 PM
Still got trouble with such error even I tried cleared cache, force stop, disable and enable Secure Folder.. tried to uninstall but it just allowed to uninstall the update only. I'm still struggling with that... anyone has solution to this error... All of my stored data is inaccessible Smiley Sad Many people have reported this to Samsung for such a long time. Nonetheless, SS has had no solution to this ... so disappointed... Smiley Sad
I just installed some apps on Playstore before it popped up a message "unauthorised software was installed on your phone. Secure Folder has been locked to prevent any unauthorised access" whenever I tried to open the app. Plsss help me out!!
Btw my phone is Galaxy A3 (2016) Model SM-A310F
06-13-2018 10:35 AM
Just upgraded to the galaxy s8 from s5. Right now there are 3 apps showing up in the secure folder, one I added and 2 that were already in there. I MOVED a photo and video to the folder but they are no where to be seen now. Is there some kind of setting to get them to show up? They are of course no longer on my phone.