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userKq1VHYnk4V
Constellation

Always on display stopped working

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Since the Android pie update on my T-Mobile GS8+, my always on display stopped working. I had reset all my settings as Samsung tech support told me to but still not working. Anybody else has this issue?

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Nickz3
Asteroid

Re: Always on display stopped working

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Go to lock screen, make sure the always on display switch is on then click on the words always on display, scroll down to display mode, then set it to show always.

Hope that helps 😃

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14 REPLIES 14
Redone19997
Constellation

Re: Always on display stopped working

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Its s8+ us ulocked ??

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userKq1VHYnk4V
Constellation

Re: Always on display stopped working

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No, it's still locked on T-Mobile.

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Nickz3
Asteroid

Re: Always on display stopped working

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Go to lock screen, make sure the always on display switch is on then click on the words always on display, scroll down to display mode, then set it to show always.

Hope that helps 😃

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userKq1VHYnk4V
Constellation

Re: Always on display stopped working

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This is the fix. I think Samsung should update their KB becasue the tech who tried to help me wasn't able to provide me these information. Thank you very much! 

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Odieo4ever
Constellation

Re: Always on display stopped working

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It's the power mode on the note 10+ that is causing the aod to stop working 

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userU1mtMxMc7O
Constellation

Re: Always on display stopped working

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My AOD stopped working on Note 10+ (been working for an afternoon) and I had it set for "10 seconds." For giggles I tried "Always On," made sure that worked, then switched it back to "10 seconds." It worked for me.



 

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userujP8EoEIqL
Constellation

Re: Always on display stopped working

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Same on Sprint. Always on display is not an option on S8+.

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TitoRoE
Constellation

Re: Always on display stopped working

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I'm not on Tmobile or Sprint, but in settings try to do a search if it still has it for "Always on Display".. If you haven't already...

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userLCJOVbwIU5
Astronaut

Re: Always on display stopped working

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It has done the same thing to me. is your power mode on? If so, that may be causing it to not work. (Galaxy s8+)

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